About the Project
For the dental practice Theisen et Schlesser, we developed Anna, an AI call agent that answers the phone around the clock. Anna collects the caller's inquiry, asks topic-specific follow-up questions, captures the caller's name and phone number, and creates a structured summary through an automated webhook so the secretary can follow up efficiently.
The agent automatically detects the caller's language, holds a natural conversation, and adapts to the caller's answers in real time. Anna speaks nine languages fluently: Luxembourgish, German, English, French, Dutch, Danish, Italian, Portuguese and Spanish. Luxembourgish support is made possible by cutting-edge voice technology, making this a pioneering use case in Luxembourg.
The infrastructure can handle an unlimited number of concurrent inbound calls and is fully EU-hosted with guaranteed EU data residency and a no-training guarantee.
Demo audio
Project Details
Type
Contract Project
Year
2026
Client
Cabinet Dentaire Theisen et Schlesser
Category
Healthcare
Service
AI Agent Development
Platforms
Phone
Languages
Identity
Discover the brand elements that define the project's unique visual identity.
Anna's identity is calm, professional and trustworthy. The identity focuses on clear communication, privacy, medical reliability and the feeling of a capable assistant that is always available without overwhelming callers.
- 24/7 Call Handling
Anna answers inbound calls at any time and captures the relevant information for later follow-up.
- Automatic Language Detection
The AI detects the caller's language and can speak nine languages fluently, including Luxembourgish.
- Structured Secretary Summaries
An automated webhook forwards concise summaries with the caller's inquiry, contact details and context.
Technology Stack
An overview of the technologies and tools that power the project.
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