AI chatbots for Luxembourg businesses
A chatbot that supports your team
The chatbot should not be a dead end. It should answer, qualify, route and create context your team can use.
24/7 support
Help visitors outside opening hours, during busy periods and before your team can respond.
Multilingual replies
Answer visitors in the language they use, including Luxembourgish where needed.
Full compliance
Use GDPR and EU AI Act compliant data handling with EU data residency and zero data retention where required.
Human backup
Move unclear or sensitive cases to your team with a clean conversation summary.

Reliable answer quality
We build chatbots that retrieve answers from approved content using retrieval-augmented generation (RAG) and stay enriched by your custom documents for optimal answer quality.
Live RAG access
Retrieve answers from your current knowledge base, website pages and FAQs using retrieval-augmented generation (RAG).
Custom documents
Enrich answer quality with approved custom documents such as PDF, Word, Excel, service sheets and internal knowledge files.
Safe fallback
When the answer is not reliable, the chatbot can ask for more context, hand over to your team or avoid inventing a response.
Much more than just text answers
Connect chatbot conversations to CRM, email alerts, tickets or automation workflows when the next step should not stay inside the chat.
Website
chat entry
Data
approved sources
CRM
lead context
Workflow
next action
What your chatbot can handle
A custom AI chatbot can support visitors, understand different input types, qualify demand and prepare useful next steps.
Website FAQs
Answer common questions from pages, services, FAQs and approved content using grounded responses.
Lead capture
Collect needs, contact details and project context before the first call or consultation.
40+ languages
Support Luxembourg visitors in more than 40 languages, including Luxembourgish.
Human handover
Escalate complex chats with a clear summary, context and recommended next step.
Multimodal input
Support text, images and voice messages when the use case and privacy requirements allow it.
Chat insights
Learn which questions, content gaps, objections and service requests appear most often.
Custom chatbot vs plugin
A serious chatbot should be grounded in your content, compliant with your data requirements and connected to your business workflow.
Generic chatbot plugins
- Generic answers from limited setup
- Weak support for custom documents and RAG
- Limited language and Luxembourgish support
- Poor lead context and no handover
- Unclear data residency and retention
Apporix AI chatbots
- 24/7 support in 40+ languages
- Luxembourgish and multilingual handover
- RAG over approved knowledge and documents
- Text, images and voice messages
- GDPR and EU AI Act compliance
Only a third of the cost
We help you recover 70% of your costs through financial aid from the Luxembourgish government for eligible software and AI projects.
More budget
Realize bigger projects with less financial burden.
More transparency
Transparent cost structure with no hidden fees.
More control
Always maintain full control over your project.
More quality
Benefit from a reliable and experienced team.

AI chatbot questions
Answers for Luxembourg businesses considering a custom AI chatbot.
Ready for more?
Feel free to contact us to take your business to the next level and bring your vision to life.
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